Cisco certifications awarded to Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), CCVP, CCDA and CCDP. Credentials earned by Progent support experts in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). This wide range of technical skills enables Progent's engineers to resolve practically any emergency likely to occur in a small company network. Progent's online technical support engineers have advanced credentials in an extensive array of disciplines. If you have an urgent requirement for network support, visit Immediate Emergency Support. To access Progent's phone services in Cincinnati Ohio or to find out additional information about Progent's online support programs, call Progent at 1-866-PROGENT (86) or go to Contact Progent.
Start Receiving Remote UNIX, Linux, Sun Solaris, or macOS and OS X Technical Assistance from Progent Progent's advanced accreditations and close relationships with key technology companies including Cisco and Microsoft make available other massive technical databases and permit quick response from manufacturers' internal engineering staff so Progent's remote service experts can find the best resolutions quickly.
This archive of trouble tickets and solutions is structured as a readily exploitable proprietary database that enables Progent's remote technical engineers to communicate their knowledge company-wide to make sure that the value of Progent's technical support grows over time. Progent's staff engineers have the benefit of the records of all help rendered to each customer by any consultant. Progent's highly evolved customer support database system includes comprehensive histories of the service that Progent's customers have been provided. Protected VPN connectivity allows the engineers of Progent's online support team to access your network remotely without compromising network security. Progent offers safe VPN support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Through years of experience, Progent has fine tuned an arsenal of customized tools and field-proven processes that permit the maximum level of effectiveness for online technical support and repair for small and midsize business computer systems. Progent's penchant for solving problems quickly translates into your business saving cash. minor repairs manage to turn into substantial tabs. Progent's one-minute granularity and simple policy for pricing avoid scenarios where speedy. Unlike typical remote support companies, Progent requires no initialization fee or minimum fees. Progent bills on a per-minute basis for phone assistance, so you are charged just for the support that you receive. Progent's billing policy for online support is structured to get the most out of your network support dollar. Your organization benefits additionally in incidental costs by minimizing or eliminating system outages and related costs due to business discontinuity, disgruntled customers and vendors, idle employees, and de-focused management. Remote help also avoids the expense of sending a consultant to your office. Efficient support lowers immediate costs because solutions take up fewer chargeable consulting minutes. Progent's online support engineers represent exceptional leverage because they have the real-world background and the advanced technology to solve most network issues quickly. Progent also offers the expertise of Cisco CCIE engineers for complex connectivity problems, plus the services of CISA and CISM-accredited security engineers to handle advanced security design and disaster recovery preparedness. (Refer to Progent's customer recommendations). Progent has delivered remote support to companies in all 50 states in the United States.
UNIX, Linux, Sun Solaris, Mac OS X Phone-based Emergency Help forįor small companies located in Cincinnati Ohio, Progent provides support for information systems powered by UNIX or Linux or for networks that feature a mix of UNIX and Microsoft Windows technology.